> For the complete documentation index, see [llms.txt](https://freilichtbuehne.gitbook.io/nova-defender/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://freilichtbuehne.gitbook.io/nova-defender/troubleshooting.md).

# Troubleshooting

Collection of (maybe) common problems

{% hint style="success" %}
If you have a problem and cannot resolve it with the below suggestions, please open a ticket.
{% endhint %}

## Universal Solution

1. Update to latest version
2. Read errors
3. Read description

## Installation

<details>

<summary>Other addons are not working any more</summary>

#### Disable HTTP Inspection

In your menu under "Networking" disable "Inspect fetch requests" and "Inspect post requests". Often addons using a DRM will not load if http requests are intercepted for security reasons.

#### Check Serverlogs

Restart your server and see if you spot any error messages of the addon not working.

#### Check Health Tab

In your menu under "Health" check if there are Nova Defender errors.

</details>

<details>

<summary>VCMod is not working anymore</summary>

See [#other-addons-are-not-working-any-more](#other-addons-are-not-working-any-more "mention")

</details>

## Configuration

<details>

<summary>Menu is not opening</summary>

#### Check if Nova Defender is properly installed

Type `nova` into your server console and check if the command works. If not, check if you installed Nova Defender like described on [GitHub](https://github.com/Freilichtbuehne/nova-defender).

#### Check if you are listed as protected player

Type `nova list` list into console and check if your SteamID appears. If not, add it via `nova add "YOUR_STEAMID" "YOUR_USERGROUP" "COMMENT"` (don't forget quotes) and check again with `nova list`.

Type `nova help` or `nova` if you need help with this command.

#### Try opening via console

If the chat command `!nova` is not recognized, you can try entering `nova` into your ingame console.

</details>

## Usage

<details>

<summary>Too many detections or notifications</summary>

By default you will get asked for each detection. This is to prevent innocent players from getting banned.

![](https://1307677104-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fsq83NHoWJSXkoB2zPce8%2Fuploads%2F59E3AHsUHjCPOYpjjLAk%2Fimage.png?alt=media\&token=9144ad5f-f75c-4632-a56f-d78fa73c3052)

Select `Disable in future`. You can reenable it every time in the menu by changing action `nothing` back to ask, ban, kick or notify.

If you think a detection is wrong, please open a ticket to further improve the product.

</details>

## Errors