Troubleshooting

Collection of (maybe) common problems

If you have a problem and cannot resolve it with the below suggestions, please open a ticket.

Universal Solution

1. Update to latest version

2. Read errors

3. Read description

Installation

Other addons are not working any more

Disable HTTP Inspection

In your menu under "Networking" disable "Inspect fetch requests" and "Inspect post requests". Often addons using a DRM will not load if http requests are intercepted for security reasons.

Check Serverlogs

Restart your server and see if you spot any error messages of the addon not working.

Check Health Tab

In your menu under "Health" check if there are Nova Defender errors.

VCMod is not working anymore

See Other addons are not working any more

Configuration

Menu is not opening

Check if Nova Defender is properly installed

Type nova into your server console and check if the command works. If not, check if you installed Nova Defender like described on GitHub.

Check if you are listed as protected player

Type nova list list into console and check if your SteamID appears. If not, add it via nova add "YOUR_STEAMID" "YOUR_USERGROUP" "COMMENT" (don't forget quotes) and check again with nova list.

Type nova help or nova if you need help with this command.

Try opening via console

If the chat command !nova is not recognized, you can try entering nova into your ingame console.

Usage

Too many detections or notifications

By default you will get asked for each detection. This is to prevent innocent players from getting banned.

Select Disable in future. You can reenable it every time in the menu by changing action nothing back to ask, ban, kick or notify.

If you think a detection is wrong, please open a ticket to further improve the product.

Errors